Frequently Asked Questions

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

DO I NEED AN APPOINTMENT?

Appointments are required, especially on Saturdays. Because we are an owner operated family boutique and all brides work directly with Laurie, we are not able to accommodate walk-ins on Saturdays. We do have set hours, which may vary season to season, but if you cannot make our normal business hours, just reach out to us. We’re always willing to work around your schedule as much as we possibly can and based on our availability. (That’s the advantage of only working with the owner)

WHO SHOULD I BRING? MAY I BRING CHILDREN?

We love when you bring your friends and family, especially when we know how much you love them and value their opinion. Because our boutique is small and intimate, we can only accommodate 4 or fewer guests in your party. Plus, when you bring too many people, it becomes hard to really focus on what you need to. We also love our little ones, however, our boutique is not child proof and with fragile and expensive dresses and accessories, it is not an appropriate environment for them. Children require a lot of care and attention and we feel that this could take away the attention from the bride, which is our star of the show. We kindly ask we that you leave your children under 10 at home.

WHEN DO I ARRIVE FOR MY APPOINTMENT?

Because we work by appointment only, our appointments are booked in 90 min increments for brides and 60 minutes for bridesmaids. Please arrive on time or even just a few minutes earlier for your appointment, so that we may get you registered. In most cases, there will be an appointment before or after you, so if you arrive too early or too late, we may not be able to accommodate you. If you are more than 15 minutes late, we reserve the right to cancel your appointment and ask you to reschedule.

CAN I SCHEDULE BRIDAL AND BRIDESMAID APPOINTMENTS BACK TO BACK?

We strongly recommend you make separate appointments. Bridal appointments can be overwhelming and emotional and require the bride to make decisions. We recommend you make separate appointments so the bride may digest and regroup and get the most out of each appointment.

WHAT DO I WEAR?

Please bring and wear undergarments. You are welcome to wear your own strapless bra, shapewear or whatever you feel you might want to wear under your gown. You MUST have underwear on. If you do not wear undergarments (underwear) you will not be permitted to try on the gowns and will be asked to reschedule your appointment.

CAN I BRING FOOD OR DRINKS?

Food or drinks, including coffee, smoothies or champagne, are not permitted into the boutique, even BYOB. We do NOT hold a liquor license and it is required by law for any bridal salon in Arizona to have one. As much as we love our coffee too, coffee and gowns, is not a good mix. We will gladly provide you water, should you need. We are also surrounded with wonderful restaurants and establishments where you can go have a celebratory toast after saying yes to your dress!

ARE ALTERATIONS INCLUDED?

Alterations are never included in the price of any gowns because we all fit differently. It would be impossible to give a set price for that reason. We do not employ seamstresses, but work with several reliable ones we can refer to, based on your needs. Please be advised that during certain times of the year, seamstresses book up weeks or months in advance, so please allow enough time during the busy bridal season to get your alterations done in enough time before your wedding date. Bridal alterations typically begin 2-3 months prior to your wedding and depending on what you need to have done. Please understand that the cost of alterations has nothing to do with the cost of your gown. Just because you purchased a gown for $500, does not mean your alterations will be less. Typically, bridal gown alterations may range between $300-$500 again, depending on what you need to have done. If you’re doing custom changes, the cost may be higher. Bridesmaid alterations may range between $100-$150. Fees are pretty standard within the industry. Again, we do not quote prices, this is just to give you some sort of idea.

EVENTS AND PROMOTIONS?

Please follow us on Facebook and Instagram for in-store specials, events and promotions.

ALL SALES ARE FINAL. THERE ARE NO RETURNS OR EXCHANGES.

If you cannot make your appointment, please be respectful and contact us immediately if you need to reschedule. 
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