Frequently Asked Questions
New Appointment Guidelines.
To provide the best service for our customers, we are by appointment only and unable to accept walk-ins at this time. It is our responsibility to provide the safest shopping environment for all of our customers.All guests and employees are required to wear masks, whether they are vaccinated or not.
DO I NEED AN APPOINTMENT?
Our specialty is providing a private and intimate shopping experience for our brides. At this time, we are not able to accept walk ins. We limit bridal appointment guests to 4 adults.
DO YOU CHARGE FOR APPOINTMENTS?
Because we are one of the only stores in town who provide a one on one, private bridal gown shopping experience, we do charge a non refundable fee for Bridal Appointments. Should you purchase your gown on your first, initial visit, we will gladly deduct this off of your same day bridal gown purchase. This is not a cancellation fee. Please be advised, this fee may vary based on holidays or high demand times.
WHO SHOULD I BRING? MAY I BRING CHILDREN?
We love when you bring your friends and family, especially when we know how much you love them and value their opinion. Because our boutique is small and intimate, we can only accommodate 4 or fewer guests in your party. Plus, when you bring too many people, it becomes hard to really focus on what you need to. We also love our little ones, however, our boutique is not child proof and with fragile and expensive dresses and accessories, it is not an appropriate environment for them. Children require a lot of care and attention and we feel that this could take away the attention from the bride, which is our star of the show. We kindly ask we that you leave your children under 10 at home.
WHEN DO I ARRIVE FOR MY APPOINTMENT?
Because we work by appointment only, our time slots are specific to the appointment booked. Please arrive on time or just a few minutes earlier for your appointment, so we can be ready to go when it’s your appointment time. If you are more than 15 minutes late, we reserve the right to shorten your appointment time or cancel your appointment and ask you to reschedule.
WHAT DO I WEAR?
Please bring and wear undergarments. You are welcome to wear your own strapless bra, shapewear or whatever you feel you might want to wear under your gown. You MUST have underwear on. If you do not wear undergarments (underwear) you will not be permitted to try on the gowns and will be asked to reschedule your appointment.
CAN I BRING FOOD OR DRINKS?
Food or drinks, including coffee, smoothies or champagne, are not permitted into the boutique, even BYOB. We do NOT hold a liquor license and it is required by law for any bridal salon in Arizona to have one. As much as we love our coffee too, coffee and gowns, is not a good mix. We will gladly provide you water, should you need. We are also surrounded with wonderful restaurants and establishments where you can go have a celebratory toast after saying yes to your dress!
ARE ALTERATIONS INCLUDED?
Alterations are never included in the price of any gowns because we all fit differently. It would be impossible to give a set price for that reason. We do not employ seamstresses, but work with several reliable ones we can refer to, based on your needs. Please be advised that during certain times of the year, seamstresses book up weeks or months in advance, so please allow enough time during the busy bridal season to get your alterations done in enough time before your wedding date. Bridal alterations typically begin 2-3 months prior to your wedding and depending on what you need to have done. Please understand that the cost of alterations has nothing to do with the cost of your gown. Just because you purchased a gown for $500, does not mean your alterations will be less. Typically, bridal gown alterations may range between $400-$600 again, depending on what you need to have done. If you’re doing custom changes, the cost may be higher. Bridesmaid alterations may range between $100-$150. Fees are pretty standard within the industry. Again, we do not quote prices, this is just to give you some sort of idea.