Frequently Asked Questions

TO BE BETTER YOUR EXPERIENCE, PLEASE READ THROUGH ALL OF THESE PRIOR TO BOOKING

 
 


DO I NEED AN APPOINTMENT?

Yes, to better assist all of our customers and provide the private and intimate shopping experience we are known for, appointments are required for all brides and mother of the wedding. Please be sure of the appropriate appointment and details prior to booking. Appointments are booked on our website. Prom customers never need an appointment.

DO YOU CHARGE FOR APPOINTMENTS?

We offer several different options for our bridal appointments, of which some incur a nominal fee. Please read through each bridal appointment option prior to booking, as your credit card is charged as soon as you book your appointment. Please note, these are not cancellation or no show fees, but a booking fee and your card is charged as soon as you book. If you need to reschedule your appointment, please use your confirmation link. Because your appointment time is set aside specifically for you, there are no refunds or credits if you choose to cancel your appointment. Our non-bridal appointment options are always free.

WHO SHOULD I BRING? CaN I BRING CHILDREN?

Because we are a smaller boutique, we do limit our guest count based on the type of appointment you book. If you have an extenuating circumstance, please email us prior to booking your appointment. Plus, when you bring too many people, it sometimes becomes difficult to focus on the things that are important to you. We also love our little ones, however our boutique is not childproof and with expensive dresses and fragile accessories, we do not want to see them get hurt. We ask that children under 12 be left at home. Nursing mammas of course, are always an exception!

when should i arrive for my appointment?

Since our boutique operates by appointment only, our time slots are specific to the appointment booked. Please arrive on time or even just a couple of minutes earlier so we can begin right at your appointment time. If you are more than 15 minutes late, we may shorten your appointment time or cancel your appointment and ask that you please reschedule. Should this happen, there is no refund for the charged appointment. You will receive several booking confirmations prior to your actual appointment date/time.


what do i wear?

For our brides, please wear nude seamless panties (not a thong or a G string) as well as a strapless bra. For mother of the wedding, you are welcome to wear whatever undergarments you plan to wear under your gown, but underwear is still a must. If you do not wear underwear, you will not be permitted to try on any gowns and we will reschedule your appointment. Please do not bring the high heels. While we know how excited you are about your wedding shoes, the standard hem lengths for samples are very long. We have pedestals at the boutique to give you a proper visual of what your dress will look like with a heel. We don’t want to worry about your tripping in the boutique.

can i bring food or drinks?

As much as we love our coffee and smoothies, they just don’t mix with expensive gowns. We do ask that all food and drinks, except water, be left at home. We do not permit alcohol of any kind or at any appointment. If you book a V.I.B Appointment, we do offer sips and treats for that appointment. V.I.B. Appointments are only offered on specific dates/times.

are alterations included?

At Laurie’s, we do not employ a seamstress, but work with several reliable ones we can refer you to. Typical bridal gown alterations, regardless of how much your gown cost, can range typically between $500-$800. Please be advised that the cost of your gown does not indicate how much your alterations should be. We do not quote alteration fees and will simply refer to what the average in our area is.

all sales are final. there are no returns, exchanges or credits.

This includes any and all appointment fees.